Terms and Conditions

All customers must register before ordering.
Credit Card Purchases: 
Credit card purchases are to be made only via on-line catalog sales. 
Order by Phone: 
Call 1.413.967.0177, Monday thru Friday, from 8:00 am to 6:30 pm EST. Corporate Purchase Order number only. No credit cards accepted. 
Order by FAX: 
Call 1.413.967.0155, 24/7 Corporate Purchase Order only. 
Order by email: 
Email orders are by Corporate Purchase Orders only. Please include a PDF copy of purchase order.
All prices are subject to change without notice. The prices shown in this online catalog supersede all previous catalogs. However, we cannot control price increases by our suppliers. We also reserve the right to correct misprints. We will notify you before charging you more than the price shown in this catalog during the online catalog's life. 
Open Account Billing Terms: 
Open accounts are available to companies rated "good" or higher by D&B, government agencies and recognized educational and research institutions. To open an account, please provide us with bank reference and account numbers and two trade references.
Purchase Orders:
Please provide us with a Purchase Order Number. Your issuance of a purchase order will be deemed to be an assent to these terms and to any terms contained in any Quotation we provide or have provided you. They supersede any inconsistent provisions contained on your purchase order.
We welcome your check. Please note: Checks returned unpaid by your financial institution are subject to a Service Charge of the maximum allowed by law. Checks returned for insufficient or uncollected funds, together with Service Charges, may be debited electronically from your account or collected using a bank draft drawn from your account. 
Unless merchant and customer specifically agree otherwise in writing, all shipments are made via UPS, using packaging and shipping methods selected by us. There are additional charges for Express Service, You understand that any date of delivery is only an estimate and we will have no liability for late or partial deliveries. We may refuse to fulfill any order for any reason. We have no responsibility for loss or damage to the goods after we have delivered them to any common carrier.